Participant

I am located in Indonesia and trying to register as an Adobe Stock Contributor. Indonesia does not appear in the region selection list and I cannot add my Indonesian mobile phone number. Could you please check my account region settings?

Forum|Forum|28 days ago
June 24, 2026
2 replies
39 views

When asked to verify my phone number to access the Adobe Stock Contributor dashboard, the country code is locked to "United States." I can't change it. When I force it to be changed to Indonesia and enter my phone number, an error message like the one below appears.

This topic has been closed for replies.

Nancy OShea

Community Expert

This is a known issue for many months.

Adobe has implemented regional restrictions and technical blocks that prevent users in specific countries, including Sri Lanka (+94) and Indonesia (+62), from completing the mandatory phone number verification process.

This geolocation block primarily impacts users trying to sign up for new accounts or access the Adobe Stock Contributor platform.

Contact Stock Contributor Support directly

https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/contact-contributor-support-team.html

Failing that, contact Adobe Support on Twitter/X or Instagram:

https://x.com/AdobeCare

https://www.instagram.com/adobecustomercare/

Good luck.

Nancy O'Shea— Product User & Community Expert

PaintedKitty

Community Expert

I know there are some countries are on a restriction list. Not sure if yours is but maybe that could be an issue for you. I looked and there is a list online. But just to be sure, you can always ask contributor support. Or maybe this link might be helpful.

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