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Known Participant
September 2, 2026

Image 2172226919 by Md is a poor quality vector trace. Refund to Adobe Stock credits needed.

  • September 2, 2026
  • 3 replies
  • 26 views

The image looked OK on the site but when I’ve downloaded and zoomed in, it’s a bad quality trace that I can’t use. Wobbly lines and inconsistent line widths all over it. 

 

    3 replies

    Community Manager
    September 3, 2026

    Hello ​@lyndseyninedots, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

     

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

    yamato713108855
    Community Expert
    Community Expert
    September 2, 2026

    Assets with crooked lines and low quality should be re-reviewed.
    Please contact customer support regarding credit refunds.

    @Contributor1 

    Known Participant
    September 2, 2026

    I’ve been in touch with customer support via the chat and received a credit refund for the bad image. It’s pretty much every image I’m downloading at the moment though, they’ll be well sick of me 😂

    They really need to get a handle on whatever is going on in the review process for contributors.