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Participant
Nov 21, 2023 1:54 PM UTC
Released

Image is poor quality and isn't what it says

I am new to adobe stock but have had some real issues with quality that you cant see in the preview.  I downloaded what is supposed to be a seamless pattern 625123758. The colours on the house  and little tree are different where the image meets and the trees are not correct.. How do i get a refund of my credit on an image not made for purpose or report it in some way?

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4 replies

tracy5920Author
Participant
Nov 22, 2023 12:16 AM UTC

Thank you!

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Community Manager
Nov 21, 2023 7:34 PM UTC

Hello @tracy5920, I see the issue you're referencing and I've added a credit back to your account. Thank you for the report and sorry for the problem with the vector.

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tracy5920Author
Participant
Nov 21, 2023 2:40 PM UTC

Thank you!

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Abambo
Community Expert
Community Expert
Nov 21, 2023 2:20 PM UTC

You reported it here. That's the right place. You just need for @Contributor1 to chime in and to check your findings. Good luck.

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ABAMBO | Hard- and Software Engineer | Photographer