Participant

incorrect stock image downloaded

Forum|Forum|1 year ago
March 22, 2024
6 replies
403 views

Hi

I downloaded Adobe Stock image, but the illustrator file that downloaded contains artwork for a different illustration - how can a get the correct illustration artwork that I purchased?

General

This topic has been closed for replies.

Abambo

Community Expert

@Narelle Sullivan ,

The asset will get removed. You need to chose a different asset.

ABAMBO | Hard- and Software Engineer | Photographer

N

Narelle SullivanAuthor

Participant

thanks so much - hopefully the vector will be available soon - the jpg was correct

C

Contributor1

Community Manager

Hello @Narelle Sullivan, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo

Community Expert

You will need to chose a different asset. The contributor made an error when they uploaded the asset and the moderator did not see that error during the checking phase. The asset will be probably removed.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Perhaps @Contributor1 can help with this request.

Jill C., Forum Volunteer

N

Narelle SullivanAuthor

Participant

this is the image I need as a vector - https://stock.adobe.com/au/images/our-team-landing-page-business-characters-company-employees-portraits-staff-presentation-office-people-with-loupe-devices-laptop-and-stationery-work-together-line-art-flat-vector-web-banner/491559815?asset_id=491559815