Participant

Is Adobe Stock down? I can't purchase images even though we have credit

Forum|Forum|1 year ago
June 10, 2024
5 replies
399 views

I'm trying to purchase some vector graphics, but I've been getting this message for the last six hours:

"Our systems are currently down for maintenance. However, you can still search and save assets to libraries. You can start using your credits again in 15 minutes."

I can't figure out if there's an issue with our credits or if Adobe Stock is down.

Can anyone help?

Abambo

Community Expert

If you are looking for information on Adobe sites and service status, check here: https://status.adobe.com

ABAMBO | Hard- and Software Engineer | Photographer

P

piotrr45899764

Participant

Today I still can't buy photos despite purchasing credits. Do you know when the ability to purchase photos will be restored?

N

nickb81313729

Participant

I too have been getting this error message today. Unable to purchase credit packs or license a single image.

E

esfandiarz81951932Author

Participant

Thanks for your reply, I just logged out and back in. Unfortunately, I still get the blue message "Our systems are currently down for..."

daniellei4510

Community Expert

According to isitdownrightnow.com, stock.adobe.com was down six hours ago but is back up. Have you tried logging out and back in again maybe?

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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