Participant

Licensed image downloaded does not match preview in adobe stock

Forum|Forum|1 year ago
September 6, 2024
5 replies
520 views

Bought image AdobeStock_435664363 but the image downloaded does not match the preview and it's not what I want. Can you please help?

Thanks

Bug

This topic has been closed for replies.

E

EUVMAuthor

Participant

Thank you

C

Contributor1

Community Manager

Hello @EUVM, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo

Community Expert

You will need to select a different asset. @Contributor1 can only refund your credit and get the asset deleted from the database. Sorry for that.

ABAMBO | Hard- and Software Engineer | Photographer

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.