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Participant
Jul 3, 2023 7:15 AM UTC
Released

"No download packs available"

I have the same issue

 

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5 replies

Participant
Jul 11, 2023 2:29 AM UTC
Thank you, no issues now.
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WendellaBee
Inspiring
Jul 10, 2023 8:34 PM UTC

The underlying issue causing this message has been resolved for your account @rhondaasmyth 
You should not encounter this issue in the future.

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Abambo
Community Expert
Community Expert
Jul 3, 2023 2:07 PM UTC

Contact Adobe customer care as shown here: https://community.adobe.com/t5/stock-discussions/quot-no-download-packs-available-quot/m-p/13756353#M70910.

There is a chance that EBQ is not working today because of July 4th.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
Jul 3, 2023 10:57 PM UTC

Thanks, but this has been happening for a couple of weeks.

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Abambo
Community Expert
Community Expert
Jul 4, 2023 5:45 AM UTC
quote

Thanks, but this has been happening for a couple of weeks.


By @rhondaasmyth

That may be, but EBQ won't provide you a solution today. And I have no insight into this, as I do not work for Adobe, as you can see from my badge. This looks much like an internal problem with the Adobe stock website.

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ABAMBO | Hard- and Software Engineer | Photographer