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Participant
Jul 17, 2024 3:18 PM UTC
Open for Voting

Non-editable vector listed as editable.

File #:  664415003

 

This file states "Fully Editable EPS Files, Words and Fonts can be changed"


I used a credit and downloaded this file, but it does not contain any live text, so the text cannot be edited.


I would like the proper file to be sent to me, or a refund.


THanks

 

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3 replies

Participant
Jul 18, 2024 1:36 PM UTC

Thanks for looking, however, there are a large number of vector graphics available on Adobe with editable text. If you simply search Editable Text, you will see. This is the first time one has been incorrectly advertised though. Most work great and are very nice for quick designs.

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Community Manager
Jul 17, 2024 11:57 PM UTC

Hello @patricks88100612, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Abambo
Community Expert
Community Expert
Jul 17, 2024 6:47 PM UTC

You are right, the asset does not do as advertised. I have rarely seen an asset like that allowing these effects with editable text.

@Contributor1 will check this and refund the lost credit. You will have to look for a different asset, however.

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ABAMBO | Hard- and Software Engineer | Photographer