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patricks88100612
Participant
July 17, 2024

Non-editable vector listed as editable.

  • July 17, 2024
  • 3 replies
  • 228 views

File #:  664415003

 

This file states "Fully Editable EPS Files, Words and Fonts can be changed"


I used a credit and downloaded this file, but it does not contain any live text, so the text cannot be edited.


I would like the proper file to be sent to me, or a refund.


THanks

 

[moderator deleted original stock content]

This topic has been closed for replies.

3 replies

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patricks88100612Author
Participant
July 18, 2024

Thanks for looking, however, there are a large number of vector graphics available on Adobe with editable text. If you simply search Editable Text, you will see. This is the first time one has been incorrectly advertised though. Most work great and are very nice for quick designs.

C
Community Manager
Contributor1Community Manager
Community Manager
July 17, 2024

Hello @patricks88100612, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 17, 2024

You are right, the asset does not do as advertised. I have rarely seen an asset like that allowing these effects with editable text.

@Contributor1 will check this and refund the lost credit. You will have to look for a different asset, however.

ABAMBO | Hard- and Software Engineer | Photographer
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