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gorrdon
Participant
Jul 4, 2024 3:30 PM UTC
Open for Voting

Poor quality images AdobeStock_650215559

I purchased this image as JPEG and vector and the quality is really bad.

I thought it might have just been the preview that was bad but when I downloaded the high res, it was equally bad.

AdobeStock_650215559

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2 replies

Community Manager
Jul 7, 2024 4:11 PM UTC

Hello @gorrdon, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Abambo
Community Expert
Community Expert
Jul 6, 2024 9:49 PM UTC

I can confirm this:

This is an autotraced image, and it is not of a really great quality.

 

I suppose that @Contributor1 will chime in and will refund your lost credit. You will need to check a different asset.

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ABAMBO | Hard- and Software Engineer | Photographer