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Participant
October 24, 2024

Problem with music download

  • October 24, 2024
  • 6 replies
  • 231 views

Hi all,
I can't download music from AdobeStock.. No problem with downloading images and videos. Any clue why and how to fix it?

6 replies

Participant
November 22, 2024

Hi, I have the same problem. I am not able to download the audio files. This is the first time I am downloading an audio file. There is no problem with downloading images and videos. I had contacted twitter adobe support and care, and they gave me adobe support link to get help. My adobe Id is benezer.Latheef@ue-germany.de

looking forward to your help

Thanking you,

Yours sincerely

Benezer Latheef

Abambo
Community Expert
Community Expert
November 18, 2024

Yes, but is it still an issue? There are, from time to time, temporary issues like this happening.

 

Also: can you change to a different browser, to see if it is a browser issue.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
November 18, 2024

Hi Abambo,

 

I've downloaded music before. This is the first time it happened.

 

Cheers.

Abambo
Community Expert
Community Expert
November 17, 2024

@Jovan28672849da9c ,

Sorry für meinen sehr späten Einwurf. Ist Dein Problem jetzt gelöst? Es könnte sein, dass Dein Abo keine Sounddateien beinhaltet. Das erfährst Du bei Deinem Admin (müsste ein Mitglied Deiner Organisation sein).

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 25, 2024

 

Hi Riya!23, thanks for the reply.

This is what I get.. (translated from German)

Community Manager
October 24, 2024

hi @Jovan28672849da9c - could you please share a screenshot of the error you are encountering when you are trying to download audio ?