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StrefaXero
Participant
March 24, 2025

Purchased adobe stock file that hadn't embedded photo

  • March 24, 2025
  • 2 replies
  • 202 views

I've purchased marble texture collection (nr 603681032), with "supposted high quality", but when i opened the file ... photos weren't embed, i lost credit ...could i report problematic file?

 

2 replies

C
Community Manager
Contributor1Community Manager
Community Manager
March 25, 2025

Hello @StrefaXero, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 24, 2025

Well, I can confirm the issue: 

@Contributor1 should take a look at this and take appropriate action.

ABAMBO | Hard- and Software Engineer | Photographer
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