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Kathy.Bousquet
Participant
October 4, 2023

Purchased Illustrator file not displaying correctly

  • October 4, 2023
  • 2 replies
  • 135 views

I purchased image #14575915

 

and downloaded it as and AI/EPS file. When I open it, some of the gradient patterns in the leaves do not display properly. But when I open the same file in Photoshop everything is fine. 

2 replies

C
Community Manager
Contributor1Community Manager
Community Manager
October 4, 2023

Hello @Kathy.Bousquet, I see the issue you're referencing and I've refunded your credit. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 4, 2023

    What is your version of Illustrator?

     

    (Tagging @Contributor1 for checking the asset).

    ABAMBO | Hard- and Software Engineer | Photographer
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