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Kathy.Bousquet
Participant
Oct 4, 2023 1:43 PM UTC
Open for Voting

Purchased Illustrator file not displaying correctly

I purchased image #14575915

 

and downloaded it as and AI/EPS file. When I open it, some of the gradient patterns in the leaves do not display properly. But when I open the same file in Photoshop everything is fine. 

2 replies

Community Manager
Contributor1Community Manager
Community Manager
Oct 4, 2023 10:30 PM UTC

Hello @Kathy.Bousquet, I see the issue you're referencing and I've refunded your credit. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Oct 4, 2023 10:03 PM UTC

    What is your version of Illustrator?

     

    (Tagging @Contributor1 for checking the asset).

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    ABAMBO | Hard- and Software Engineer | Photographer
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