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Participant
Jan 17, 2024 5:09 AM UTC
Open for Voting

Quality Issues

Aslam and Akuaku creator or iage providers are chaeting with the customer of Adobe by providing low resolution paid pictures

 

4 replies

Adobe Employee
Jan 18, 2024 12:55 AM UTC

@Ravinder34843797e4tr Sorry you are experiencing this. We will submit the asset to out content team for review.
I couldn't find any purchase record under your current account. To get a refund on the credits you have spent, pelase contact customer support to get a ticket recorded, or send me your purchase account via private message here. 

Thanks,

EB

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Participant
Jan 17, 2024 5:12 AM UTC

Image #588176373 by Akuaku and #653711573 and #653723726 image by Aslam are so bad that my buyer outrightly rejected all the images as they were of bad quality and having too low resolution, How to approach to them  to have my money back or other wise provide me good images Thanks,[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

 

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daniellei4510
Community Expert
Community Expert
Jan 17, 2024 5:30 AM UTC

You've posted to a thread nearly a year old. It will probably be seen, but you should have started a new thread regarding these issues. Also, you should never include personal information such as your email address when posting here.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.