Known Participant

Refund

Forum|Forum|1 year ago
May 27, 2024
4 replies
1038 views

LOL: I tried to get a refund and Adobe connected me with an AI chat. No live person available.

Licensing Regret

This topic has been closed for replies.

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Contributor1

Community Manager

Hello @philipk88448296, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

daniellei4510

Community Expert

This is the best place to report bad assets, purchase or not. Contributo1 will be able to look into this

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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philipk88448296

Participating Frequently

631170925

I appreciate your help, but my larger topic is Adobe needs to allow users to permanently toggle OFF AI images in their searches.

daniellei4510

Community Expert

@Contributor1? Yes, this image is quite hideous.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

daniellei4510

Community Expert

Post the asset number here. In addition to receiving your refund, Adobe can investigate the account in question and remove either the asset itself or the entire account if other errors are discovered.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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