Unable to license images/video in Adobe Stock Library

Thanks @EvilBug1 for the update.

Hi All. Porblem fixed for my account, but I am on a personal plan, not enterprise. Thanks Community & Adobe for fixing.

Thank you for the reply and update. 

Hello everyone. Sorry for your experience. We recently discovered an issue where certain Enterprise users having problem licensing assets on the site. The team is working on it right now. Please expect a fix in the next few days. 

Thank you for your patience. 

EB

Hello, 

Yes, i'm still experiencing the issue as well. 

Hello. Thank you for your reply and suggestions. I am still experiencing the same issue. I work for a university and need to work directly with our support team who then works with Adobe. We are blocked from contacting Adobe support directly. It's a little bit more of a process, but I figured reaching out here to the community board may help provide some solutions. I appreciate your help. 

@Tori31886581qce2, @rachelg57812455,

I licensed an asset ten minutes ago, and it worked as expected. We need to wait for @EvilBug1 to chime in.

@Tori31886581qce2,

Meanwhile, you may try contacting support:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

I'm getting same problem. Eagerly waiting for someone from Adobe to call and help.

Midwest, US