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Participant
Jun 23, 2025 8:37 PM UTC
Open for Voting

Unable to use Adobe Stock free trial

why can't I use my adobe stock free trial to download 10 standard license images as stated in the plan? Made sure all images are standard license within my search but I am still being asked to pay a lices when trying to download.

1 reply

yamato713108855
Community Expert
Community Expert
Jun 28, 2025 3:33 PM UTC

Try logging out and logging in with your Adobe ID.
Try clearing your browser's cache and cookies, or accessing the site using a different browser.

If the issue persists, please contact customer support.

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