Skip to main content
Participant
October 4, 2023

Unlinked file within adobe stock image

  • October 4, 2023
  • 3 replies
  • 204 views

Recently downloaded a vector stock image and when I opened it, an error for missing linked .jpg file came up (in russian) and shows an un-expanded tracing result.  When you expand the trace results it just turns white, due to the source file being missing. The file was supposed to be vector, but even so, it's unusable in its current state either way, so the file should be removed for improper file specs or something, right? 

Is this a common occurrence? I've never had this issue before in all my years of using adobe stock. 

FILE #:  Head of crocodile in Santa Claus hat isolated on white, new year illustration Stock Vector | Adobe Stock

 

 

This topic has been closed for replies.

3 replies

Community Manager
October 6, 2023

Internal review complete, file removed.

Community Manager
October 4, 2023

Hello @Cole5FEF, I see the issue you're referencing and I've refunded your credit. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo
Community Expert
Community Expert
October 4, 2023

Right. And it is not a common occurrence. This should be captured by the asset moderation. However, sometimes, bad assets slip through moderation. And that is when @Contributor1 chimes in and saves the stock world… (just kidding: Contributor1 just sends the asset to the review team and grants you a replacement credit, if appropriate!)

ABAMBO | Hard- and Software Engineer | Photographer