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Q
QuimbyDog
Participating Frequently
March 8, 2025

Used a credit to purchase a vector file and it is NOT a vector file.

  • March 8, 2025
  • 2 replies
  • 147 views

I downloaded file 1129340602 and used a credit to do so.  Opened it in Illustrator and it is NOT a vector file.  I see from this forum that this is a common occurance. Not sure why they allow this.  I would like my credit back, please.

Thanks

 

 

2 replies

C
Community Manager
Contributor1Community Manager
Community Manager
March 13, 2025

Hello @QuimbyDog, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 12, 2025

“They” don't allow this, but the moderation did make an error. That happens. I am not convinced that it is common because those who licence a correct asset, will not complain. You see only complaints from erroneous assets.

I can confirm your findings. @Contributor1 should have a look at this asset, and may be similar assets in this contributor's account.

ABAMBO | Hard- and Software Engineer | Photographer
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