Vector image is not vector, purchased license issue

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Hi I recently bought an image which is in vector category. I purchased extended license but when I zoomed in adobe illustrator, I realized it is not a vector at all, probably just someone scamming. The ID of picture is: 1703043999
I demand to get my money back for purchasing something different, than was described.
Thank you for assisting me on this issue

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C

Contributor1

Community Manager

Hello @talented_dancer6153, sorry for the issue, I don't have access for money back requests. Please reach out to Adobe customer care for help with this request:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

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talented_dancer6153Author

Participant

Thank you for refering me to staff, I was confused a little with who to contact at first 🙂

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