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5 replies

Community Manager
Feb 1, 2023 7:43 PM UTC

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Participant
Nov 1, 2023 3:49 PM UTC

Hi there,

 

I just purchased a vector file 427962943 and it downloaded a completely different image. Can you sort this and refund the money please?

 

Thanks

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Jill_C
Community Expert
Community Expert
Nov 1, 2023 7:38 PM UTC

I think @Contributor1  can look into this for you.

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Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
Feb 1, 2023 12:46 PM UTC

@Contributor1 ? 

 

@erickjgil ,

Contributor1 may be helpfull here! You will, however, need to look for a different asset, as there is no way to get you the correct asset to the preview!

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ABAMBO | Hard- and Software Engineer | Photographer