Wrong Stock Asset downloaded. Please help!

4 replies
368 views
Translate

Hi Adobe Stock community,

I just started tinkering on Adobe Stock and I've accidentally downloaded the wrong asset.

I wanted to download this:

File #: 755684832

But got this instead

File #: 753535407

Can someone help?

D

Donna_Cheng4531Author

Participant

TYSM!!!

Translate

Riya123

Adobe Employee

@Donna_Cheng4531 - the license has been granted . Please delete any local copies and do not use the file anymore. Thanks!!

Translate

Riya123

Adobe Employee

hi @Donna_Cheng4531 - sure, I can help with the accidental license .I cannot undo the licensing , but I can grant you a replacement license for this. Please delete any copies of the file in local storage. Thanks.

Translate

Abambo

Community Expert

@Riya123 may be able to help here.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.