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Allie36903042wczd
Participant
February 10, 2024
Released

Adobe Express: Animate Characters - Internal Server Error

I have been trying to make short, animated videos from voice files using the "Animate Characters" feature but keep receiving the error message: "We were unable to contact our service. Please try again later. (Error code: INTERNAL_SERVER_ERROR)."

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    Pinned Reply By Nonesz1981

    IT IS FIXED! I’ve just animated a character successfully! :)

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    153 replies

    Joke Channel35370539318q
    Participating Frequently
    February 11, 2026

    Hi, thank you very much for your work! Everything is fine again! Best regards!😊👍

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    AK12ULTRA
    AK12ULTRA
    Participant
    February 11, 2026

    My problem is same

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      Nonesz1981
      Nonesz1981
      Participating Frequently
      February 11, 2026

      try it on a laptop, It worked for me this morning. Already made 8 videos.

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      AK12ULTRA
      AK12ULTRA
      Participant
      February 11, 2026

      Bro I have mobile only

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      Nonesz1981
      Nonesz1981Pinned
      Participating Frequently
      February 11, 2026

      IT IS FIXED! I’ve just animated a character successfully! :)

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      Ryan ST
      Ryan ST
      Participant
      February 10, 2026

      Hi , I am getting the same error , trying since morning and getting the same error , have tried on mobile , application , changed browser but no luck

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        Stephanie SB
        Stephanie SB
        Participant
        February 10, 2026

        Does not work for me either. 

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          beatriz brazileiro
          beatriz brazileiro
          Participant
          February 10, 2026

          Hey guys, any updates on when the system will be back up?

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          Nonesz1981
          Nonesz1981
          Participating Frequently
          February 10, 2026

          read the comments

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          StickmanMaze
          StickmanMaze
          Participant
          February 10, 2026

          I just had a chat with the support

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          Raju09ui
          Raju09ui
          Participant
          February 10, 2026

          What happening guys It showing internal server down..

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          Nero_56
          Nero_56
          Participant
          February 10, 2026
          same. When will the server recover?
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          Van287
          Van287
          Participant
          February 10, 2026

          Same bro

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            papAi7
            papAi7
            Participant
            February 10, 2026

            Same

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            Nonesz1981
            Nonesz1981
            Participating Frequently
            February 10, 2026

            I contacted the support in chat - they will look after the issue and keep me posted. Will post here if I get any new info. 

             

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              Stephanie SB
              Stephanie SB
              Participant
              February 10, 2026

              Thanks!

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