Participant

Released

Adobe Express: Animate Characters - Internal Server Error

153 replies
11988 views
Translate

I have been trying to make short, animated videos from voice files using the "Animate Characters" feature but keep receiving the error message: "We were unable to contact our service. Please try again later. (Error code: INTERNAL_SERVER_ERROR)."

This topic is closed to new replies. Start a new post to keep the conversation going.

Pinned Reply By Nonesz1981

IT IS FIXED! I’ve just animated a character successfully! :)

View reply

Show previous replies

A

amine_6325

Participant

I can't use Animate from characters I either get "INTERNAL_SERVER_ERROR" or it's stuck on "Waiting in the queue"

Translate

A

amine_6325

Participant

I have the same problem

Translate

V

Vincent_Madelaine

Participant

Hi, I have the same probleme on Chrome and Explorer

Translate

S

sulyvan_6386

Participant

Hello, the same problem for me ... i try to use a sound.mp3 and doesnt work ..
After 2 min to wait this message : Internal Server Error.
And nothing after that .. Please help me

Translate

cherryss47721624

Participant

Hello community, can you tell me how to fix Adobe Express connection issue. I'm not sure why it is suddenly having more and more problems like this over the last week I've started using it. I have a premium membership but I'm using the free adobe express. Do I have to switch over or something? I cannot see any switches. I tried quitting and starting again but makes no difference.

Translate

A

Awesome_uniqueness98A4

Participant

same problem here with Adobe Express. Error : Internal Server DOWN

Translate

N8.

Adobe might be updating something.

I occassionally get "You are Offline" message on the screen.
This occassionally happens.

Cheers,
O.Nate

Translate

E

elena_2182

Participant

Same thing is happening to me, did you find a solution?

Translate

D

default39082189m7sdyj

Participant

hello why can't I convert sound to video? Usually I often do this but since last week I can't. I've moved devices, networks, and audio. but still can't. Please help me. Thank You

Translate

E

elena_2182

Participant

Did you get it resolved or used something else? I need to finish my project for tomorrow and it keeps coming up with same message.

Translate

J

Joke Channel35370539318q

Participating Frequently

Hi, i can't mp3 upload to animate from audio. "Internal Server Error" What can I do? I know it is free, but if you have a little time please help. Thank you.

Translate