Skip to main content
J
Jwkk37892553388r
Participant
June 6, 2024

adobe express connection interrupted

  • June 6, 2024
  • 40 replies
  • 15866 views
adobe express connection interrupted on PC

    40 replies

    Show previous replies
    MoAshry07
    MoAshry07
    Participant
    August 23, 2024

    I am always getting this message when I am trying to edit any project on my laptop

      I
      imsankz
      Participating Frequently
      August 22, 2024

      @Tarun Saini I sent the email to Amitej as he asked me to respond in an email with the cloud file around 8days ago but I have not hear from him, I have sent you a personal message with the HAR file link.

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      August 23, 2024

      Hi 

      @imsankz

      ,

       

      The log files have been shared with our product team. We will keep you posted once we hear anything from them. 

       

      Regards,

      Tarun

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      August 22, 2024

      Hi @imsankz @Omar Eziz,

       

      You can upload the HAR log files to a cloud storage link and share that link with us to download the files and share them with our product team.

       

      Regards,

      Tarun

      O
      Omar Eziz
      Participant
      August 12, 2024

      Has any of the solutions worked? Everyone is asked to send HAR file but did anyone get it solved?

      I
      imsankz
      Participating Frequently
      August 12, 2024

      Do we really have a solution?

      *Best Regards,*
      Sankalp Singh
      Founder - Chasing Whereabouts

      Website - www.chasingwhereabouts.com
      Instagram - https://instagram.com/chasing.whereabouts
      Youtube - https://youtube.com/c/chasingwhereabouts/

      I
      imsankz
      Participating Frequently
      August 11, 2024

      How can I send the file to you as it doesn't have the option to attach HAR file, it says not allowed.

      D
      defaulti7a1b3a0yyao
      Participant
      July 29, 2024

      I'd like to report a bug. I get this message every time I click on a template. I have downloaded a HAR file from one of my browsing sessions. I also have a screen recording for this error. 

       

      D
      defaulti7a1b3a0yyao
      Participant
      July 29, 2024

      Where can I send the har file? I can't seem to upload it here.

      L
      Lucy38326819agcs
      Participant
      July 7, 2024
      Every time i open Adobe express i keep getting a warning that says refresh, but every time i refresh the same warning pops up
        S
        Shyam5EF7
        Participant
        July 5, 2024

        I'm using express from beta version but last 2days it shows error. but my network working fine. only this site not loading properly.. i tried some solution :

        1. Tested in incognito/private browsing mode
        2. different browser (chrome,brave,edge)
        3. Clear cache (site)
        4. log out & login
        5. My connection speed. 

        6.  

          K
          khalid31542483e9xs
          Participant
          July 9, 2024

          I faced the same problem.

          Did you find any solution?

            D
            default38419161876543
            Participant
            July 4, 2024
            connection interrupted for BG
            J
            Jay38364947jv5l
            Participant
            July 1, 2024

            The final fix for us was creating an Adobe policy using the "allow" list provided by Adobe at this link: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

            Show more replies
            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices