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Participating Frequently
July 16, 2026

ADOBE Express does not always convert an Excel file to PDF correctly.

  • July 16, 2026
  • 12 replies
  • 64 views

 A landscape orientation in Excel had to be changed to get correct PDFwith ADOBE Express. The portrait file in Excel was then converted to PDF by ADOBE Express with wrong page width 6 pages became 10. A serious BUG that costed me hours of time and now money. I repeatedly changed the width of my Excel file to get the correct PDF file. I shouldn’t have to do this.  Before “upgrading” to Winows 11, I had a paid for version of ADOBE that worked correctly without a monthly fee.

I have tried all of the suggested “Fixes”. None of them work!

Convert this Excel file and see the PDF created by ADOBE Express.

    12 replies

    Rose DV
    Community Manager
    Community Manager
    August 14, 2026

    Hi ​@JHK191 - thanks for sticking with this, and for the side-by-side files; they make the difference clear. After this much back-and-forth, let me give you the straight version, because I think it'll save you more wasted time.

    Express and Acrobat convert to PDF using two different engines.

    1. Acrobat's Excel→PDF (the one you've relied on for years) reads Excel's page setup (orientation, print area, scaling, sheet selection) and honors it.
    2. Express's PDF conversion is built for quick, simple conversions and doesn't expose those controls: no way to pick a single sheet, and no "fit to page" scaling. So the same file genuinely comes out differently, and that's the source of what you're seeing.

    That also answers your "why does one page become two" question: with no scaling control, if a sheet's content is even slightly wider than the default page, Express pushes the overflow onto a second page. In Excel/Acrobat you'd prevent that with Page Layout → Scale to Fit → Width: 1 page, or by setting a Print Area - Express has no equivalent, so it splits.

    Here's the practical part: you've said Acrobat Pro already converts these files correctly, and it might just be that Acrobat is the right tool for your needs. 

    That doesn't excuse the friction, and I don't want the Express side to feel like a dead end - I'm flagging the specific gaps you've hit (no single-sheet selection, orientation and scaling not carried over) to the team as feedback on the conversion tool.

    If you'd like "convert only selected sheets" formally on record so it's tracked, you can add it here: https://adobeexpress.uservoice.com/forums/951181-adobe-express

    But to get your file out today, I'd reach for Acrobat.

    Rose

    JHK191Author
    Participating Frequently
    August 15, 2026

    Hello Rose.  Thank you for the enlightenment.  I feel so cheated to have to pay $19.99/month to get what I need. I think I will go back to my old computer with what I had under Wondows 10, already paid for and working, until I can find a suitable alternative to simply convert various file formats to PDF.That’s all I ever do with Acrobat. I know there is other software out there that will work for my simple needs.  At least I have until October 2027 to find something.  I cannot aford the move to Windows 11 and Acrobat.  Adobe Express does not work for me!

    I remain sad and disappointed in the state of affairs with software.☹️

    JHK191

     

    JHK191Author
    Participating Frequently
    August 14, 2026

    It’s me again.  Still trying to get the conversion to PDF with ADOBE Express to function the same as it does with ADOBE Pro.  The problem is still with converting Excel files to ADOBE.  I have attached files showing the results of converting the same Excel file to PDF.  Explain why the results are not the same? 

    JHK191Author
    Participating Frequently
    August 9, 2026

    Please fix ADOBE Express or, especially now that I am paying $9.99/month for something that does not work.

     

    JHK191Author
    Participating Frequently
    August 9, 2026

    Hello Group, The bug is still there.  Thanks for all of your suggestions. I tried converting a simple portrait Excel file to PDF with ADOBE Express.  It still DOES NOT convert correctly.  Try it with the attached file. I want to convert only the sheet 2026 (Revised) , 1 page, to PDF.  Using  ADOBE Express , I got all sheets in the original file converted (no option to convert only 1 sheet), my 1 page in Excel is 2 pages in PDF. Hence, I changed the Excel file to have only the 1 sheet.   It should convert to only 1 PDF page. I get 2 PDF pages. Please explain why.

    Thank you,

    JHK191

    Rose DV
    Community Manager
    Community Manager
    July 17, 2026

    Hi ​@JHK191, thanks for the extra detail and for attaching the file walking through what's happening — a landscape Excel file converting to a portrait PDF with the wrong page width, and page count jumping from 6 to 10, is definitely not expected behavior.

    I can see you've already tried the suggested fixes without luck, so I don't want to repeat those. To help our team dig into this further, could you share a few more things:

    • A short screen recording of the conversion happening, from uploading the Excel file through to the incorrect PDF output
    • A HAR file captured while reproducing the issue. Here's a guide on how to generate one: https://helpx.adobe.com/enterprise/kb/generate-har-file.html
    • The Express project itself, shared so anyone with the link can edit - you can send via DM. Please duplicate the project first and share the link to the duplicate, so your original stays untouched. To set sharing to anyone with the link can edit: open the project, click Share in the top right, then under General access change it from Restricted to Anyone with the link, and set the permission to Can edit.

    I don't have a fix or timeline yet, but I'll follow up here once I have more information.

    Rose

    kglad
    Community Expert
    Community Expert
    July 16, 2026

    use the expess forum for questions and use https://www.adobe.com/products/wishform.html for bug reports.

    JHK191Author
    Participating Frequently
    July 15, 2026

    Thank you for the feedback.  I tried all of the suggestions. Confirmed orientation in Excel.  In ADOBE Express, there aren’t many options available.  In Express, I was asked to open the file to be converted. Once that was done the software continued and made the conversion.

    Thanks for trying. The conversion program has bug.  I am looking for alternative software.

     

     

    Amal Jaiswal
    Community Manager
    Community Manager
    July 15, 2026

    Hi there 

     

    Thankyou for sharing the update.

    You have reached to the Adobe Acrobat community page. Since you are using the Adobe Express to convert the document to PDF, please share your query to the Adobe Express community page here https://community.adobe.com/p/express so that our experts may look into it and share more troubleshooting steps. 

     

    ~Amal 

    Amal Jaiswal
    Community Manager
    Community Manager
    July 15, 2026

    ​Hi @JHK191 

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    The most common cause is that Excel's page layout settings and Acrobat's conversion settings aren't in sync after the upgrade. Here's what to check, step by step:

    Step 1: Confirm the orientation is set in Excel first

    Before converting, make sure Excel itself knows the sheet is landscape:

    1. In Excel, go to Page Layout tab > Orientation > select Landscape

    2. Do this for every sheet you want converted (each sheet has its own setting)

    3. Save the file

    Step 2: Convert using the Acrobat ribbon in Excel (not "Print to PDF")

    If you're using File > Print > Save as PDF or Microsoft's built-in PDF export, that bypasses Acrobat entirely and often ignores orientation. Instead:

    1. In Excel, look for the Acrobat tab in the ribbon

    2. Click Create PDF

    3. In the settings dialog, confirm that the page size and orientation are correct before proceeding

    Step 3: Check Acrobat's conversion settings

    If the issue persists:

    1. Open Acrobat > go to Preferences (Ctrl,Cmd+K)

    2. Select Convert to PDF from the left panel

    3. Find Excel Workbook in the list > click Edit Settings

    4. Make sure the page-related options reflect your needs

    Step 4: Try converting via Acrobat directly

    Instead of going from Excel, try opening Acrobat first:

    1. Open Acrobat > File > Create > PDF from File

    2. Select your Excel file

    3. Check whether the resulting PDF respects the landscape orientation

     

    Could you let us know which version of Acrobat you're on (you can find this under Help > About Adobe Acrobat)  That'll help us narrow it down further if these steps don't fully resolve it.

    ~Amal

    JHK191Author
    Participating Frequently
    July 15, 2026

    I am a long-term user of Acrobat.  My “upgrade” from a fully functional (no annual fee) Acrobat that converted files from Excel (landscape) to PDF correctly has resulted in an undesirable portrait file, lots of  frustration, and hours of wasted time. The conversion program,  which I now pay montly for, has too many bugs. I feel cheated by ADOBE.  Has anyone else experienced such problems?

    JHK191Author
    Participating Frequently
    August 9, 2026

    I did all of that.  Use this file with all of your suggestions and tell me what you get.