Participant

Adobe Express Favorite Collection Not Working Properly

Forum|Forum|11 months ago
March 10, 2025
15 replies
2801 views

I encountered an issue with the favorite (collection) feature in Adobe Express.

When I click to favorite an image, it does not appear in my collection folder.
When I try to remove an already favorited image, it reappears after refreshing the page.

Currently, I am unable to add new assets to my favorites, nor can I remove existing ones properly.

This issue prevents me from managing my favorite assets effectively. Please look into this bug. Thank you!

Image Editor

C

Carol37861988qdl4

Participant

Awesome! TY!

A

Abhi.G @ ADBE

Adobe Employee

This should be fixed now. Please let us know if you continue to run into this issue.

Thanks

Abhi G

A

Ashley3709608691gp

Participant

I've looked at all the posts about this but none of the solves are working.

My favorites folder is empty, but when i see the photos i previously hearted in the search the heart is stil there. When I favorite a new photo it says it was added to my favorites folder but there's nothing there.

I've been using adobe express in the app on my iphone 18 and Macbook air via Safari I have the lastest updates and software on both. The favorites folder is empty both places.

A

Ashley3709608691gp

Participant

I've looked at all the posts about this but none of the solves are working.

My favorites folder is empty, but when i see the photos i previously hearted in the search the heart is stil there. When I favorite a new photo it says it was added to my favorites folder but there's nothing there.

I've been using adobe express in the app on my iphone 18 and Macbook air via Safari I have the lastest updates and software on both. The favorites folder is empty both places.

J

JDG23

Participant

I'm experiencing the same issue. Only saved/favorited templates are showing up.

David__B

Adobe Employee

Hi @JDG23

Thanks for reporting. Our developers are investigating the issue.

Thanks,
Dave

jsonia

Participant

Same here

Tarun Saini

Community Manager

Hi @jsonia,

Welcome to the community! I'd like to inform you that our product team is aware of this issue. Once there is an update, we will let you know, or if there is any information that we want, will update here.

Regards,

Tarun

jsonia

Participant

I never had this issue before but now I have starting today, all my favorited design assets, videos, etc are not showing. Any idea when this issue will be fixed and all my favorites restored?