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Participant
July 23, 2026

All of 'My Stuff' has disappeared from my Adobe Express App - relating to my business, I need it back asap please

  • July 23, 2026
  • 46 replies
  • 252 views

 

    Pinned Reply By Amitej S

    Hi everyone!

     

    This issue was caused by an outage affecting multiple Adobe services, including content storage in Adobe Express, resulting in users being unable to access their Express projects. 

    The outage is now resolved, and the affected services are operating normally.
    Find updates here:https://status.adobe.com/products/503465

    Thank you to everyone who reported the issue here, and we appreciate your patience while it was being resolved.

    46 replies

    Amitej S
    Community Manager
    Community Manager
    July 23, 2026

    Hi everyone!

     

    This issue was caused by an outage affecting multiple Adobe services, including content storage in Adobe Express, resulting in users being unable to access their Express projects. 

    The outage is now resolved, and the affected services are operating normally.
    Find updates here:https://status.adobe.com/products/503465

    Thank you to everyone who reported the issue here, and we appreciate your patience while it was being resolved.

    Participating Frequently
    July 23, 2026

    Hello, mine hasn’t come back? It’s still lost and my premium membership is still gone.

    Participant
    July 23, 2026

    They are back. TY

    Amitej S
    Community Manager
    Community Manager
    July 23, 2026

    Hi everyone! We are looking into this issue! stay tuned

    Participant
    July 23, 2026

    All my stuff is back!!! Thank you for the quick solution. Time to learn how to back this stuff up…😂

    Participating Frequently
    July 23, 2026

    All my files have just come back and I’m able to open & edit — fingers crossed it’s a permanent fix. I assume they will be rectifying for everyone else also

    Participating Frequently
    July 23, 2026

    Has it been a permanent fix for you? Mine has gone again.

    Participating Frequently
    July 23, 2026

    Same here, it came back, now everything is gone even my premium..

    Participant
    July 23, 2026

    Same, everything is gone 😭 This is a nightmare

    Participant
    July 23, 2026

    Commenting to say same, I have projects ive been working on for months and they’ve all vanished, including brand templates and my own media files uploaded for projects.
    Everything is gone 😭

    Participating Frequently
    July 23, 2026

    I can see some files slowly coming back too, so seems like they are working on it — hopefully will be fixed soon

    Participant
    July 23, 2026

    Same here. All of my folders are gone! I can only load my recent files, but not duplicate them. My folders are gone

    Participating Frequently
    July 23, 2026

    Same here.. Was planning a schedule for the two weeks im gone from work starting tomorrow.. This is stressfull.... Will Adobe go in and reply so we know theyre working on this issue??