Skip to main content
carolynfahm
Participating Frequently
May 30, 2026

As soon as I start to edit an image, the entire image turns dark green. This is replicated on many images on both the Google Chrome and Microsoft Edge browsers for the past two days.

  • May 30, 2026
  • 73 replies
  • 1036 views

I begin a new file, import a photo from Adobe Express, and attempt to work on it.  As soon as I do, the entire image turns dark green.  This began two days ago, and everything I have tried to do since has resulted in a solid green box replacing the image I selected.  To verify that the problem isn’t related to Google Chrome I attempted the same procedure on Microsoft Edge with exactly the same results.  Since I use Adobe Express multiple times a day for projects, this is creating a massive problem for me.

 

 

      Pinned Reply By Rose DV

      Hi everyone, wanted to share an update on where things stand.

      Our engineering team shipped a fix on August 9th that targets this specific issue for Windows + ARM devices on Chrome/Edge. If you've been running into the green image/dark green box issue, could you check whether you're still seeing it?

      A quick note on what changed: the fix disables a rendering method that was causing the color corruption specifically for this device/browser combination. One side effect is a slight increase in memory usage on affected devices, that's an intentional tradeoff to resolve the color issue.

      If you're still seeing green boxes after this, please let us know, along with your device model and browser, since we're still working to fully confirm the fix across all affected configurations.

      Rose

      73 replies

      Show previous replies
      gbgbgbgbgbg
      gbgbgbgbgbg
      Participant
      June 11, 2026

      same here. if i zoom in its sometimes OK, but as soon as I zoom out a little it turns green. 

        Tom+Welborn
        Tom+Welborn
        Participant
        June 11, 2026

        All my images upload in green now. Very occasionally they load correctly, but often will just turn green later. 

        Its beocming more and more frequent:

         

         

          Tom+Welborn
          Tom+Welborn
          Participant
          June 11, 2026

          On Adobe express, whenever I upload a picture it shows up green. Once I export it, it shows correct. 


           

          Please help

            e-JY987654321
            e-JY987654321
            Participant
            June 11, 2026

            Doesn't work for me 

              NZphee
              NZphee
              Participant
              June 11, 2026

              Following this as have same issue….

                LocalMarketer
                LocalMarketer
                Participant
                June 10, 2026

                I just need to point out that I’ve never had a problem in Canva like this - especially not one that lasted this long. Adobe is a multi billion dollar company, yet they can’t keep up with Canva? Make it make sense.

                  Amitej S
                  Community Manager
                  Amitej SCommunity Manager
                  Community Manager
                  June 10, 2026

                  Hi everyone! 

                  A fix for the issue was deployed. Can you all please retry and confirm if it's working fine for you now? 

                  ​@carolynfahm ​@Daniel3867810592ow ​@kristin_0508 ​@Stanley25373514nmfe ​@jennih27140690 ​@sara_8358 ​@Ntash26 ​@Rayen1 ​@olivermyers ​@ltam ​@e-JY987654321 ​@tanya@dearstitcher.com ​@ghuman26 ​@gratitude_to_8835 ​@One_Story1747 

                  sara_8358
                  sara_8358
                  Participant
                  June 10, 2026

                  Unfortunately still all green...

                    jennih27140690
                    jennih27140690
                    Participant
                    June 10, 2026

                    Still doesn’t work. 

                      LocalMarketer
                      LocalMarketer
                      Participant
                      June 10, 2026

                      When logged in on the Adobe Express Desktop App AND in the web browser, this issue persists. However, it does not happen on mobile. 

                       

                      Images in Adobe Express - those pulled from the Adobe library as well as those uploaded from my computer render with a dark green hue. When zoomed in, I can see the correct color values displayed. Howwever, when exporting, they appear darker and redder. 

                       

                      Homepage - all images render normally

                      ​​​​​
                      Once a file is open, this is how it appears

                       

                      When zoomed in, the colors appear correctly

                       

                      This is the output of the downloaded PNG

                       

                      Amitej S
                      Community Manager
                      Amitej SCommunity Manager
                      Community Manager
                      June 10, 2026

                      Hi everyone! 

                      Our team is working on this issue and will let you know once the fix is released. Stay tuned to this community thread, we’ll be updating the status here! 

                      Thanks!

                        One_Story1747
                        One_Story1747
                        Participant
                        June 9, 2026

                        The same thing is happening to all of our images. Incredibly frustrating. When will Adobe have a fix? 

                          Amitej S
                          Community Manager
                          Amitej SCommunity Manager
                          Community Manager
                          June 10, 2026

                          Hi ​@One_Story1747, our team is working on this issue and will let you know once the fix is released. Stay tuned to this community thread, we’ll be updating the status here! 

                          Thanks!

                           

                            One_Story1747
                            One_Story1747
                            Participant
                            June 23, 2026

                            We can’t use any of our images or graphics for our business. When we try to edit them in adobe express, they flash bright for a moment then turn dark green again. When we download they are dark/ruined. We are going to have to move everything over to canva and cancel our adobe subscription unless a fix comes soon. 

                            Show more replies
                            Terms & ConditionsAccessibility statement
                            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices