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As soon as I start to edit an image, the entire image turns dark green. This is replicated on many images on both the Google Chrome and Microsoft Edge browsers for the past two days.

Forum|Forum|1 month ago
May 30, 2026
35 replies
795 views

I begin a new file, import a photo from Adobe Express, and attempt to work on it. As soon as I do, the entire image turns dark green. This began two days ago, and everything I have tried to do since has resulted in a solid green box replacing the image I selected. To verify that the problem isn’t related to Google Chrome I attempted the same procedure on Microsoft Edge with exactly the same results. Since I use Adobe Express multiple times a day for projects, this is creating a massive problem for me.

Pinned Reply By Rose DV

Hi everyone!

Thank you so much for your continued patience - this issue has been escalated to critical priority on our end and the team is actively working on it.

While we wait for the team to fully scope the fix, there is a potential workaround they'd like you to try. If you're on a Microsoft Surface, could you try accessing Adobe Express via this URL and let us know if it resolves the green image issue for you?

https://new.express.adobe.com/ms-surface

Please reply here with your results - whether it works or not, every response helps the team narrow down the fix. For everyone else, we’re still collecting data on:

What device are you on? (make, model, and generation if possible)
What OS version?
What browser?

Please also continue to use the hardware acceleration workaround if you can! Thank you!

Rose

@carolynfahm @Daniel3867810592ow @kristin_0508 @Stanley25373514nmfe @jennih27140690 @sara_8358 @Ntash26 @Rayen1 @olivermyers @ltam @e-JY987654321 @Gert+van+Veen @tanya@dearstitcher.com @ghuman26 @gratitude_to_8835 @One_Story1747 @LocalMarketer @NZphee @Tom+Welborn @gbgbgbgbgbg @Vanessa23847244ut58 @jasperheuins

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Tom+Welborn

Participant

On Adobe express, whenever I upload a picture it shows up green. Once I export it, it shows correct.

Please help

e-JY987654321

Participant

Doesn't work for me

NZphee

Participant

Following this as have same issue….

LocalMarketer

Participant

I just need to point out that I’ve never had a problem in Canva like this - especially not one that lasted this long. Adobe is a multi billion dollar company, yet they can’t keep up with Canva? Make it make sense.

Amitej S

Community Manager

Hi everyone!

A fix for the issue was deployed. Can you all please retry and confirm if it's working fine for you now?

@carolynfahm @Daniel3867810592ow @kristin_0508 @Stanley25373514nmfe @jennih27140690 @sara_8358 @Ntash26 @Rayen1 @olivermyers @ltam @e-JY987654321 @tanya@dearstitcher.com @ghuman26 @gratitude_to_8835 @One_Story1747

sara_8358

Participant

Unfortunately still all green...

jennih27140690

Participant

Still doesn’t work.

LocalMarketer

Participant

When logged in on the Adobe Express Desktop App AND in the web browser, this issue persists. However, it does not happen on mobile.

Images in Adobe Express - those pulled from the Adobe library as well as those uploaded from my computer render with a dark green hue. When zoomed in, I can see the correct color values displayed. Howwever, when exporting, they appear darker and redder.

Once a file is open, this is how it appears

When zoomed in, the colors appear correctly

This is the output of the downloaded PNG

Amitej S

Community Manager

Hi everyone!

Our team is working on this issue and will let you know once the fix is released. Stay tuned to this community thread, we’ll be updating the status here!

Thanks!

One_Story1747

Participant

The same thing is happening to all of our images. Incredibly frustrating. When will Adobe have a fix?

Amitej S

Community Manager

Hi @One_Story1747, our team is working on this issue and will let you know once the fix is released. Stay tuned to this community thread, we’ll be updating the status here!

Thanks!

One_Story1747

Participant

We can’t use any of our images or graphics for our business. When we try to edit them in adobe express, they flash bright for a moment then turn dark green again. When we download they are dark/ruined. We are going to have to move everything over to canva and cancel our adobe subscription unless a fix comes soon.

gratitude_to_8835

Participant

Hi Jacek,

I'm really sorry you're dealing with this frustrating issue — a solid dark green box replacing your imported images in Adobe Express. This started suddenly for many users a couple of days ago and appears to be a temporary bug on Adobe's side (it happens in both Chrome and Edge).

Quick things to try while Adobe works on a fix:

Clear your browser cache completely.(or try Incognito mode)
Log out of Adobe Express and log back in
Try uploading a different image format (e.g., JPG instead of PNG)

NZphee

Participant

Just to save anyone else the bother- none of these things work

ghuman26

Participant

This is happening to me as well, on my Pc, it seems to be fine when you use it on your mobile, but I need it to work on my laptop, as it's incredibly hard to edit lots of graphics on your phone.

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