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As soon as I start to edit an image, the entire image turns dark green. This is replicated on many images on both the Google Chrome and Microsoft Edge browsers for the past two days.

Forum|Forum|2 months ago
May 30, 2026
72 replies
949 views

I begin a new file, import a photo from Adobe Express, and attempt to work on it. As soon as I do, the entire image turns dark green. This began two days ago, and everything I have tried to do since has resulted in a solid green box replacing the image I selected. To verify that the problem isn’t related to Google Chrome I attempted the same procedure on Microsoft Edge with exactly the same results. Since I use Adobe Express multiple times a day for projects, this is creating a massive problem for me.

Pinned Reply By WinstonJ

Would it be possible to share details of the Graphics Processor (GPU) in your machine?

Here's how, in 3 steps:

Open a new browser tab.
Type this into the address bar and press Enter:
- If you use Edge: edge://gpu
- If you use Chrome: chrome://gpu
A page full of technical information will appear. Near the top, look for a section called "Driver Information." Find the line that starts with GPU0 and the line called Operating System. Copy just those two lines and paste them into your reply here.

Our analysis so far points to a device driver bug and we’d like to contact the hardware manufacturer to confirm a bugfix.

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Tom+Welborn

Participant

All my images upload in green now. Very occasionally they load correctly, but often will just turn green later.

Its beocming more and more frequent:

Tom+Welborn

Participant

On Adobe express, whenever I upload a picture it shows up green. Once I export it, it shows correct.

Please help

e-JY987654321

Participant

Doesn't work for me

NZphee

Participant

Following this as have same issue….

LocalMarketer

Participant

I just need to point out that I’ve never had a problem in Canva like this - especially not one that lasted this long. Adobe is a multi billion dollar company, yet they can’t keep up with Canva? Make it make sense.

Amitej S

Community Manager

Hi everyone!

A fix for the issue was deployed. Can you all please retry and confirm if it's working fine for you now?

@carolynfahm @Daniel3867810592ow @kristin_0508 @Stanley25373514nmfe @jennih27140690 @sara_8358 @Ntash26 @Rayen1 @olivermyers @ltam @e-JY987654321 @tanya@dearstitcher.com @ghuman26 @gratitude_to_8835 @One_Story1747

sara_8358

Participant

Unfortunately still all green...

jennih27140690

Participant

Still doesn’t work.

LocalMarketer

Participant

When logged in on the Adobe Express Desktop App AND in the web browser, this issue persists. However, it does not happen on mobile.

Images in Adobe Express - those pulled from the Adobe library as well as those uploaded from my computer render with a dark green hue. When zoomed in, I can see the correct color values displayed. Howwever, when exporting, they appear darker and redder.

Once a file is open, this is how it appears

When zoomed in, the colors appear correctly

This is the output of the downloaded PNG

Amitej S

Community Manager

Hi everyone!

Our team is working on this issue and will let you know once the fix is released. Stay tuned to this community thread, we’ll be updating the status here!

Thanks!

One_Story1747

Participant

The same thing is happening to all of our images. Incredibly frustrating. When will Adobe have a fix?

Amitej S

Community Manager

Hi @One_Story1747, our team is working on this issue and will let you know once the fix is released. Stay tuned to this community thread, we’ll be updating the status here!

Thanks!

One_Story1747

Participant

We can’t use any of our images or graphics for our business. When we try to edit them in adobe express, they flash bright for a moment then turn dark green again. When we download they are dark/ruined. We are going to have to move everything over to canva and cancel our adobe subscription unless a fix comes soon.

gratitude_to_8835

Participant

Hi Jacek,

I'm really sorry you're dealing with this frustrating issue — a solid dark green box replacing your imported images in Adobe Express. This started suddenly for many users a couple of days ago and appears to be a temporary bug on Adobe's side (it happens in both Chrome and Edge).

Quick things to try while Adobe works on a fix:

Clear your browser cache completely.(or try Incognito mode)
Log out of Adobe Express and log back in
Try uploading a different image format (e.g., JPG instead of PNG)

NZphee

Participant

Just to save anyone else the bother- none of these things work

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