As soon as I start to edit an image, the entire image turns dark green. This is replicated on many images on both the Google Chrome and Microsoft Edge browsers for the past two days.

Hi Jacek,

I'm really sorry you're dealing with this frustrating issue — a solid dark green box replacing your imported images in Adobe Express. This started suddenly for many users a couple of days ago and appears to be a temporary bug on Adobe's side (it happens in both Chrome and Edge).

Quick things to try while Adobe works on a fix:

• Clear your browser cache completely.(or try Incognito mode)
• Log out of Adobe Express and log back in
• Try uploading a different image format (e.g., JPG instead of PNG)

This is happening to me as well, on my Pc, it seems to be fine when you use it on your mobile, but I need it to work on my laptop, as it's incredibly hard to edit lots of graphics on your phone. 

same here, in different browers, different file types

Same problem here in different browsers

When I upload/import an image from the media, I see that the image is green/black. 

I've checked internally with my colleagues, but they don't seem to have the same issue. I've requested them to upload the same image file, where they can upload it seamlessly without any image quality issue. 

I’ve been having the same issue for over a week! Very frustrating - when will this be fixed?

This is exactly whats happening to my projects as well, even on past pages where images are. Its replacing all images I’ve uploaded with a green overlay like shown in this thread

I am also having the same issue, both when trying to to upload my own images into project, or when trying to use existing or stock library images. It’s very frustrating. 

Images are in jpg format.  The problem occurs in all images, both mine and images within the program.  However vector files are not affected.  If I add content from the Media files, the file immediately transitions into the green box. So far, however, everything from the Elements files functions normally, as does text.

Hi ​@carolynfahm ​@Daniel3867810592ow ​@kristin_0508 ​@Stanley25373514nmfe ​@sara_8358 ​@jennih27140690 ​@Ntash26 

Thanks for your patience. While the team is still investigating the issue, could you help us with a bit more detail about the images that are not rendering properly?

• What format are they in (PNG, JPEG, etc.)?
• What’s the resolution or size?
• Do you see any pattern between images that work vs those that don’t?

Regards,

Tarun