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caryh64729408
Participant
August 27, 2025

Buttons unavailable in Adobe Express moble app

  • August 27, 2025
  • 34 replies
  • 6976 views

An assortment of buttons are unaviailable on mobile app when in a file. This buttons include the save icon and "..." for more options

    34 replies

    A
    Adobe Employee
    Abhi.G @ ADBE
    Adobe Employee
    August 29, 2025

    This should be fixed now. Please restart you app to pick up the fix. Let us know if you still run into issues.

     

    Thanks
    Abhi G

    N
    nidal_ring
    Participant
    August 29, 2025

    Same issue here on Android OS!!! Waiting for the the solution from Adobe Team.

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    August 29, 2025

    Hi @nidal_ring,

     

    We will keep you updated as soon as a fix is available. Thank you again for your understanding.

     


    ^MM

    jaydipietro
    jaydipietro
    Participant
    August 29, 2025

     

      M
      Community Manager
      mahmoud_5524Community Manager
      Community Manager
      August 29, 2025

      Hi @jaydipietro,

       

      We truly appreciate your patience while our team continues to work on a resolution. We will keep you updated as soon as a fix is available.

       

      Thank you again for your understanding.


      ^MM

      jaydipietro
      jaydipietro
      Participant
      August 29, 2025

       

      S
      sharp_Melody5904
      Participating Frequently
      August 29, 2025

      Any idea of how long this is going to take ?

      Even if I'm grateful for the workaround tips you published in th thread, it's highly complicated to work without le mobapp.

        jaydipietro
        jaydipietro
        Participant
        August 29, 2025

        Just downloaded and installed the latest update, you would think it would include a fix for this problem. But nope. Adobe you need to do better. 

          U
          unique_Flamingo5C7E
          Participant
          August 29, 2025

          Hi! I can't downloaw the creativities because the buttons are disabled. It's on the App for iPad. And in the browser I'm not able either.

          thejanebradbury
          Community Expert
          thejanebradburyCommunity Expert
          Community Expert
          August 29, 2025

          @unique_Flamingo5C7E This is a known issue and is being investigated. I have moved your post to the thread where this is discussed so you can follow updates. 

          B
          benjamin_3927
          Participant
          August 29, 2025

          I'm having the exact same issue. 

          N
          natalia_3335
          Participant
          August 28, 2025

          Same problem here. Still can't use it to export my work. I've to use desktop to export, than transfer the file to cloud and then download to my iPhone to use it. Why there's no solution yet? Hope you can help as soon as possible. 

          T
          Tired_af_
          Participant
          August 28, 2025

          Same issue with Android version on all devices 

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