Cant upload photos from my device

Having the same issue. When uploading window shows up blank. Using Safari and tried on chrome to no avail. As a premium member this is frustrating!

It is beyond frustrating, I had to move everything over to Sway. SWAY. That's what you reduced me to Adobe, using a Microsoft tool to design something Adobe can do. Feels like the upside down.

Hey, it's still not working. Do you know how embarassing it is to have pushed for Adobe licenses and then have to use M365 SWAY because Express can't handle the simplest function of uploading my images to use? SWAY. I HAVE TO USE SWAY. FIX THIS NOW. IT'S OBVIOUSLY NOT A USER OR BROWSER ISSUE.

I am experiencing the same issue. Clicking "upload from device" doesn't do anything... no dialog box opens. I have tried multiple browsers and icognito mode. Last friday(4/12/24) I was successfully working on an express webpage when this feature suddenly stopped working. After some troubleshooting with no positive result I gave up for the weekend. When I tried to do it again today and it still wasn't working.

Did you read any of my previous posts? I've cleared caches on three different browsers. I don't get an error message, I just get nothing.

Hi @David35314674ujud 

Let's use one thread (https://community.adobe.com/t5/adobe-express-discussions/adobe-express-uploading-images/m-p/14552091#M15475) for this issue.

Thanks

Abhi G

None of this works and I have a report to deliver on Monday that I need to use my own images for. When's the fix coming?

I'm not using chrome, I'm using Edge. I've cleared the cache, restarted the browser (none of which I should have to do) and it still doesn't work. Like c'mon, these are basic features in a standard configuration, why does it not work? and how do you not have some sort of AI error detection running through it to flag and fix it? It opens up the pop-up, I select the image I want and then the window disappears and nothing happens. FIX THIS NOW PLEASE!

Hi @default36503231znc1qf,

Thanks for your patience. Do you have a paid enterprise account? Please check this article for more information and let us know if that helps- https://helpx.adobe.com/express/using/custom-fonts.html

Regards,

Tarun