Caption Video stuck on 17%

Yup seems it’s working now, but after a full day of not being able to make my videos, I switched to Kapwing. Much better looking captions, faster, and actually better auto captions. I thought Adobe was like a really professional brand, but its clearly not. I canceled my Adobe and now on Kapwing. Good luck everyone.

Try again, it just worked for me

Same issue

Still broken. 

Still broken. Been all day. I’m trying CapCut out instead. Thinking about canceling my Adobe now. This is crazy, Trillion dollar company can’t figure out how to fix this. 

I am facing the same issue, did someone managed to make it work?

I'm having the same problem and I need subtitles for my work. I've tried everything. Help, Adobe!

When will you be fixing this?

Same issue all day today. How do we get some real help on this? This obviously on Adobe end. I have tried different machines, different IP’s, Same results.

I am having the same issue. On Thursday, Feb 12, 2026 it was working fine. Today, Feb 14 2026 it freezes at 17%.

I have restarted my computer, uploaded 2 different video projects and had result with both.

I do not have a firewall on my router or computer.

I am using Google Chrome on a Windows 11 based PC.

Using .mp4 files one is 543 MB and the other is 355 MB.

I am frustrated and would like this to be a priority fix for Adobe, as this is a paid service (Adobe Express Premium) and I have limited time to work on my projects.