Skip to main content
S
Sim_K9946
Participant
January 15, 2025

Every time i upload there is a red triangle

  • January 15, 2025
  • 12 replies
  • 2675 views

I have tried so many times to solve this issue but every time i upload something i get a red triangle. For a product this good, this is a simple and annoying glitch. Im going back to canva because it takes me 5 times the time to do the same here. 

 

    12 replies

    R
    Rachel28498128f8z0
    Participant
    July 28, 2025

    Work around if clearing cache doesn't work - you can upload to your uploads folder in Creative Cloud and then it will show up as a photo you can use in your "your stuff" folders. 

    I
    Indre28536758yll7
    Participating Frequently
    March 20, 2025

    Hi @Abhi.G @ ADBE I did as you suggested and cleared chrome and it is uploading images! Thank you so much!!

      A
      Adobe Employee
      Abhi.G @ ADBE
      Adobe Employee
      March 19, 2025

      @Indre28536758yll7 

       

      Based on the screenshot you shared and the fact that you are using a desktop, not mobile, I've moved your message to a more related thread. Please check if https://community.adobe.com/t5/adobe-express-bugs/every-time-i-upload-there-is-a-red-triangle/idc-p/15144530#M24893 helps.

       

      Thanks

      Abhi G

      I
      Indre28536758yll7
      Participating Frequently
      March 19, 2025

      I am using the adobe express on computer, not on the phone.

      I
      Indre28536758yll7
      Participating Frequently
      March 19, 2025

      Amitej S
      Community Manager
      Amitej SCommunity Manager
      Community Manager
      March 18, 2025

      Hey @Indre28536758yll7, Thanks for sharing the details; I suggest you update the iOS device to the latest version to get a seamless Adobe Express experience. Please refer to Adobe Express Mobile: Important updates & device requirement changes.

       

       

       

      Also, the screenshot you mentioned seems to have not been uploaded or may be missing due to technical issues. Can you retry sharing it?

      I
      Indre28536758yll7
      Participating Frequently
      March 18, 2025
      Thank you very much for reverting back regarding this problem. It really
      affects my work. My iOs is 11.3.1.
      I am also attaching the screenshot of what happens when i try to use any
      picture either from library of try to upload.

      I hope it is possible to solve this problem soon.

      Thank you very much!
      I
      Indre28536758yll7
      Participating Frequently
      March 17, 2025

      It also does not work for me for the last few months, i don´t have the latest IOS. 

      A
      Adobe Employee
      Abhi.G @ ADBE
      Adobe Employee
      February 11, 2025

      Hi @Julie_N0304 

       

      I checked your logs and they hint at a disk storage issue. I believe you are using Chrome; could your try freeing up space by navigating to chrome://settings/clearBrowserData (and selecting a large enough time range)?

       

      Hope this helps

      Abhi G

      J
      Julie_N0304
      Participant
      February 10, 2025

      I have been having the same issue! It makes it very difficult to complete a project. Worse is paying for not being able to complete projects.  Nothing works to fix it. 

        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        February 10, 2025

        Hi 

        @Julie_N0304

        ,

         

        We're sorry to hear about this. Could you please share your project URL with us with edit access via private message to investigate further?

         

        Regards,

        Tarun

        Show more replies
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices