Issue: Express is stuck in reloading state

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Any update on this issue? I started experiencing this issue on Monday, and I still cannot do anything in Adobe Express Web. The page looks like it loads, but when you click anything, it loads and then pops up a timeout error, with the option to wait or exit the page.

Rose DV

Community Manager

Hi @Andrea5E8D @jenniferg45243102,

Thanks for reporting this. We’re aware of reports where Adobe Express on the web repeatedly reloads or becomes unresponsive after you interact with a project.

If you’re still experiencing this, could you let us know which browser and operating system you’re using, and whether the same behavior occurs in a private/incognito window?

Also, if you can provide a screen recording, that would be super helpful!

If possible, please also create a HAR file while reproducing the issue. Here’s how to make a HAR file!

Thanks,
Rose

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Andrea5E8D

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anche io riscontro problemi tra PC (piattaforma windows, macos e linux) su edge, chrome e firefox. idem anche su mobile (iphone di vari modelli compatibili e ipad).

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