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Joshua_Howells4846
Participant
March 9, 2025

Issue with adobe express

  • March 9, 2025
  • 3 replies
  • 287 views

Hi guys I'm not sure if anyone else is having a similar issue but since the update I can no longer do anything really on adobe express I try to use the free gestures and add an image to something I'm creating using my camera roll upload but everytime it's not working and coming up with the subscription options again. I've never once had to do this before it's always worked for me and I've been using the app for 5 years or so now 

3 replies

Glenn 8675309
Glenn 8675309
Legend
March 9, 2025

This is the last post in the link that Abhi posted

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
March 9, 2025

Hi @Joshua_Howells4846 

 

Could you check https://community.adobe.com/t5/adobe-express-bugs/uploads-not-working/idc-p/15188237#M25239 as well?

 

Thanks,

Abhi G

Glenn 8675309
Glenn 8675309
Legend
March 9, 2025

I've seen this with other users.  Something to consider:  Changing your method  of payment- a different card for example can cause this to happen.  Also:  Here in the U.S. credit cards are typically only good for 3 or 4 years- they expire and your bank will send you an updated one automatically.   Your method of payment (an old credit card) may also have expired.  You would need to update your payment method prior to the original credit card expiring.

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