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Participant
March 1, 2025

Unable to import images or projects not loading iOS 18.4 beta

  • March 1, 2025
  • 22 replies
  • 9609 views

Using the mobile app - it seems none of my projects are opening and am just greeted with the document loading symbol, this goes for even new projects being created, it'll show them, but won't actually open them for editing.

 

Anyone else experiencing the same problem currently?

22 replies

Participant
March 4, 2025

I have trouble picking specific elements within a design/template without accidentally picking overlapping elements along with it.. oftentimes, I want to move just a couple of elements around, but the design is so heavily layered with overlapping elements that it becomes difficult to choose only the elements I want to move. All the overlapping elements seem to become jealous and insist on moving along with the chosen ones. I am aware that I can manipulate layers in the drop down and bring elements to the surface so-to-speak, but it becomes a lot of unneccesary work just to move a couple of elements around within a design or template. I wish there was some way to choose elements inside the drop down layering menu on the right side of the design window and move them around there or something to that effect. I try zooming in and only choosing the elements I want to move, but almost always, overlapping elements get automatically chosen too. IDK if it's a bug or just my inability to click on specific elements properly. 

Participant
March 1, 2025

I'm uploading photos as of 2/28 and all I'm getting is a blank screen. Even for personal photos. Is there a bug or issue with the system? I was not having this issue as of 2/27 and am a premium member. Thank you 

Adobe Employee
March 3, 2025

If you are running the iOS 18.4 beta, then please un-install it to work around. There is a bug with lastest iOS beta that interacts with our latest release, bug has been logged with Apple