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Participant
August 14, 2026
Sticky

Keyboard shortcuts completely stopped working in Adobe Express

  • August 14, 2026
  • 13 replies
  • 198 views

 

All keyboard shortcuts have completely stopped working in Adobe Express.

This includes Ctrl+C (Copy), Ctrl+V (Paste), Ctrl+D (Duplicate), Ctrl+Z (Undo), as well as the Delete key. None of these keyboard commands work while editing a design in Adobe Express.

The keyboard itself works normally in Windows and in other applications, so this issue appears to be specific to Adobe Express.

I have tested the issue in:

  • Google Chrome
  • Google Chrome Incognito mode
  • Microsoft Edge

The problem occurs in all three cases.

I also tested the same keyboard shortcuts outside Adobe Express, and they work normally. Mouse-based commands inside Adobe Express continue to work, but keyboard commands do not respond.

This makes Adobe Express essentially unusable for my normal workflow, since basic actions such as deleting, copying, duplicating, pasting and undoing cannot be performed using the keyboard.

Platform: Windows
Browsers tested: Google Chrome, Chrome Incognito, Microsoft Edge
Product: Adobe Express Web

Please investigate this as a possible keyboard/input issue in the Adobe Express editor.

    13 replies

    Participant
    August 19, 2026

    Same thing happening to me. Terrible user experience and can’t get any work done. Been having to use other programs. If this isn’t fixed soon, I will just have to cancel and move my entire workflow to Canva.

    POM Marketing
    Participant
    August 18, 2026

    Happening to us too, i’m losing my MIND

    Participant
    August 18, 2026

    Same issue

    Platform: Mac
    Browser tested: Safari
    Product Adobe Express Web

    Please fix soon. I, along with many others, really rely on this wonderful program. 

    Amitej S
    Community Manager
    Community Manager
    August 18, 2026

    Hi everyone!

    This shouldn’t be happening. We can confirm that we haven’t removed any shortcut functionality from Adobe Express. Could you confirm if you experience the same issue in another browser, such as Firefox or Safari?

     

    Shaners77
    Participating Frequently
    August 18, 2026

    It does not work on Chrome or Edge but I installed Firefox and it works as it should.

    Shaners77
    Participating Frequently
    August 18, 2026

    Same issue here.

    Participant
    August 18, 2026

    Update, I was able to fix the issue by going into ‘site settings’ and resetting the permissions to default and then reloading the page. 

     

    Not sure how long that will work, but it’s something! Hope this helps someone else too.

    Participant
    August 18, 2026

    Having the same issue. 

    Participant
    August 18, 2026

    I’m having the same issue -- none of the shortcut commands are currently working. It’s pretty inconvenient, hope they fix it soon!

    Participant
    August 18, 2026

    Same issue. Please fix this ASAP because it is next to impossible to use Express now. Any time I make a change that I don’t like, I cannot simply undo it; I have to redo the entire design.

    Participant
    August 17, 2026

    I am having the same issue,