Participant

Keyboard shortcuts completely stopped working in Adobe Express

Forum|Forum|26 days ago
August 14, 2026
48 replies
646 views

All keyboard shortcuts have completely stopped working in Adobe Express.

This includes Ctrl+C (Copy), Ctrl+V (Paste), Ctrl+D (Duplicate), Ctrl+Z (Undo), as well as the Delete key. None of these keyboard commands work while editing a design in Adobe Express.

The keyboard itself works normally in Windows and in other applications, so this issue appears to be specific to Adobe Express.

I have tested the issue in:

Google Chrome
Google Chrome Incognito mode
Microsoft Edge

The problem occurs in all three cases.

I also tested the same keyboard shortcuts outside Adobe Express, and they work normally. Mouse-based commands inside Adobe Express continue to work, but keyboard commands do not respond.

This makes Adobe Express essentially unusable for my normal workflow, since basic actions such as deleting, copying, duplicating, pasting and undoing cannot be performed using the keyboard.

Platform: Windows
Browsers tested: Google Chrome, Chrome Incognito, Microsoft Edge
Product: Adobe Express Web

Please investigate this as a possible keyboard/input issue in the Adobe Express editor.

Pinned Reply By Rose DV

Hello everyone!

The team was able to pinpoint the problem, you all should be able to refresh Express (I still recommend clearing cache/cookies and restarting your browser just in case) and use keyboard shortcuts again!

THANK YOU so much for your patience,

Rose

Show previous replies

D

Dawn22549600skjq

Participant

I am having the same problem. PC user using Google Chrome to run Adobe Express.

Randune23

Inspiring

I just noticed the same thing. None of the Ctrl + C, Ctrl + V, and delete have completely stopped working. What is wrong? Did Adobe do another update??? I’m on a PC using Google Chrome.

F

fierce_intelligence0019

Participant

Same thing happening to me. Terrible user experience and can’t get any work done. Been having to use other programs. If this isn’t fixed soon, I will just have to cancel and move my entire workflow to Canva.

POM Marketing

Participant

Happening to us too, i’m losing my MIND

K

korenev73249756

Participant

Same issue

Platform: Mac
Browser tested: Safari
Product Adobe Express Web

Please fix soon. I, along with many others, really rely on this wonderful program.

Amitej S

Community Manager

Thanks for the details, this helps! Can you try once on Firefox browser?

For some users, it's working fine on Firefox; for other browsers, we are looking into the issue.

Amitej S

Community Manager

Hi everyone!

This shouldn’t be happening. We can confirm that we haven’t removed any shortcut functionality from Adobe Express. Could you confirm if you experience the same issue in another browser, such as Firefox or Safari?