Participant

Keyboard shortcuts completely stopped working in Adobe Express

Forum|Forum|26 days ago
August 14, 2026
48 replies
646 views

All keyboard shortcuts have completely stopped working in Adobe Express.

This includes Ctrl+C (Copy), Ctrl+V (Paste), Ctrl+D (Duplicate), Ctrl+Z (Undo), as well as the Delete key. None of these keyboard commands work while editing a design in Adobe Express.

The keyboard itself works normally in Windows and in other applications, so this issue appears to be specific to Adobe Express.

I have tested the issue in:

Google Chrome
Google Chrome Incognito mode
Microsoft Edge

The problem occurs in all three cases.

I also tested the same keyboard shortcuts outside Adobe Express, and they work normally. Mouse-based commands inside Adobe Express continue to work, but keyboard commands do not respond.

This makes Adobe Express essentially unusable for my normal workflow, since basic actions such as deleting, copying, duplicating, pasting and undoing cannot be performed using the keyboard.

Platform: Windows
Browsers tested: Google Chrome, Chrome Incognito, Microsoft Edge
Product: Adobe Express Web

Please investigate this as a possible keyboard/input issue in the Adobe Express editor.

Pinned Reply By Rose DV

Hello everyone!

The team was able to pinpoint the problem, you all should be able to refresh Express (I still recommend clearing cache/cookies and restarting your browser just in case) and use keyboard shortcuts again!

THANK YOU so much for your patience,

Rose

Show previous replies

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lauren_2249

Participant

Same issue. Please fix this ASAP because it is next to impossible to use Express now. Any time I make a change that I don’t like, I cannot simply undo it; I have to redo the entire design.

A

anna_1599

Participant

Having the same issues as well

M

macacre

Participant

I am having the same issue,

A

annabeth_2683

Participant

I am having this same issue as well. Duplicate still seems to work, but the delete key and group (Ctrl + G) functions are not working for me so far.

C

Cozycoal

Participant

I am having this issue as well… I use adobe express for work and Ive noticed that the commands you said, I am also having issues using it but oddly when I get to my own personal desktop.. I use opera and for some reason the keyboard shortcuts are working but at work we use chrome and it does not work.. its so weird but also ive noticed that the photos framing part are super super laggy and slow @Amitej S

C

Cozycoal

Participant

I am having this issue as well… I use adobe express for work and Ive noticed that the commands you said, I am also having issues using it but oddly when I get to my own personal desktop.. I use opera and for some reason the keyboard shortcuts are working but at work we use chrome and it does not work.. its so weird but also ive noticed that the photos framing part are super super laggy and slow