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Participant
October 19, 2023

Left pop up menu isn't loading

  • October 19, 2023
  • 3 replies
  • 872 views

Hi,

I've been trying to access the left pop up menu in Adobe Expess (in Chrome). On the left menu only a few categories seems to load: Personal and Modules. Text, media, models, elements and grids are not loading at all. When I pick Grid, it looks like it's loading but I've been waiting ages and nothing is showing up. 

I'm supposed to do a presentation about the newest feature in Adobe Express and I'm unable to even create a doc right now. 

I've attached a screenshot.

Thanks,

L.

3 replies

Participating Frequently
October 23, 2023
Participating Frequently
October 19, 2023

Yes, my issue is also with Chrome. What version of Chrome are you using?

Adobe Employee
October 19, 2023

Hi @MlD. 

 

This sounds similar to https://community.adobe.com/t5/adobe-express-bugs/the-left-popout-menu-isn-t-working/idc-p/14166671#M6097

 

Could you share your browser console logs so I can compare them with those posted by @default32992585md5xpg? Here are some links on how to go about saving these logs: https://help.zapier.com/hc/en-us/articles/8496199434765-View-and-save-your-browser-console-logs#console-logs-in-firefox-0-1

 

Thanks

Abhi G