Participant

Open for Voting

Left pop up menu isn't loading

3 replies
911 views
Translate

Hi,

I've been trying to access the left pop up menu in Adobe Expess (in Chrome). On the left menu only a few categories seems to load: Personal and Modules. Text, media, models, elements and grids are not loading at all. When I pick Grid, it looks like it's loading but I've been waiting ages and nothing is showing up.

I'm supposed to do a presentation about the newest feature in Adobe Express and I'm unable to even create a doc right now.

I've attached a screenshot.

Thanks,

L.

This topic is closed to new replies. Start a new post to keep the conversation going.

default32992585md5xpg

Participating Frequently

I figured out a fix for this issue:

https://community.adobe.com/t5/adobe-express-bugs/the-left-popout-menu-isn-t-working/idc-p/14178420#M6326

Translate

default32992585md5xpg

Participating Frequently

Yes, my issue is also with Chrome. What version of Chrome are you using?

Translate

Adobe Employee

This sounds similar to https://community.adobe.com/t5/adobe-express-bugs/the-left-popout-menu-isn-t-working/idc-p/14166671#M6097

Could you share your browser console logs so I can compare them with those posted by @default32992585md5xpg? Here are some links on how to go about saving these logs: https://help.zapier.com/hc/en-us/articles/8496199434765-View-and-save-your-browser-console-logs#console-logs-in-firefox-0-1

Thanks

Abhi G

Translate