Participant

[Mobile] Downloads old file

Forum|Forum|1 year ago
August 1, 2024
65 replies
7716 views

Keeps downloading a previous graphic I made, after changing the logo. Also started to download just a blank white square instead of the graphic designed in the app.

Show previous replies

K

Katrinamp207

Participant

I use Adobe Express daily to remove backgrounds and format photos for listings. Today suddenly my projects are downloading blank when I try to save a png or jpg. I've restarted my phone, logged in and out of the app as well as un-installed and reinstalled the app and it's still doing it. Blank download attached.

E

EricGrantWI

Participant

I'm having the same issue. Everything I create downloads as a blank file. Older files do not.

J

Javier3892908961h3

Participant

Tengo mi logo con mi texto creado pero a la hora de descargarlo por mucho que cambie de color solo se me descarga de un color por mucho que lo cambie no se me cambia el color

D

default389290676p9sbv

Participant

作成したものをダウンロードして確認すると、 ①色が変わってしまっている ②動く設定をした画像が動かない ③そこにはない画像が出現しているせっかく作成しても使い物になりませんでした。

R

Ramon3892898713yf

Participant

wont download complete video