Participant

My stuff not loading

Forum|Forum|2 years ago
September 21, 2023
14 replies
709 views

I cannot access my latest creation. I only see loading actvitity and a grey tile, ending up with the following error code: UUID: b8828034-72ea-437b-8adc-ac4e858279fb

Help! I need this project by today.

Desktop Web

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K

kollaria

Participating Frequently

There is no code but this is what I am seeing -

A

Abhi.G @ ADBE

Adobe Employee

Hi @kollaria,

Are you also seeing an error message with an error code (UUID)? If so, could you post that here.

If not, please include a screenshot of what you are seeing.

Thanks

Abhi G

K

kollaria

Participating Frequently

I am having the same issue and have already tried all of your suggestions. I am still having issues.

Can you offer anything else?

David__B

Legend

Hi @Kiona32435122t26q

Sorry to hear about your difficulties. Do any of these help?

Test in different browsers - Chrome, Edge, Safari
Try clearing the browser cache - https://support.google.com/accounts/answer/32050
Test in incognito/private browsing mode - https://support.google.com/chrome/answer/95464

Best,
Dave

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