Participant

Probleem tijdens bestanden openen

Forum|Forum|2 years ago
May 17, 2024
26 replies
1825 views

Als ik een bestand probeer te openen krijg ik deze melding: Er is een onverwacht probleem opgetreden. Probeer de pagina te verversen of ga terug naar Start. UUID: c3c039f4-720c-42d9-bd82-155ea8b3f489

This topic has been closed for replies.

A

Abhi.G @ ADBE

Adobe Employee

Hi,

We have just deployed a fix. Could you please try now and let us know if you still see the error?

If you have Adobe Express already open in a browser tab, please reload it to pick up the fix.

Thanks
Abhi G

D

default37466744o7p7tf

Participant

I'm getting this notification and can't access my file anymore: UUID: fba9337f-cc36-46d7-8e78-aa0cea6758ca It just tells me to refresh but then get the notification again. Thank you for your help.

G

Gerardo Pablo31738753wv8v

Participant

Buenas tardes, Al intentar acceder a cualquiera de los archivos para diseñar, me salta el siguiente problema: Se ha producido un problema inesperado. Intenta actualizar la página o vuelve a la página de inicio. UUID: 4be506ac-e36c-43cf-9cd8-048213ac3193 ¿Podrían solucionármelo, por favor? No me permite trabajar. Muchas gracias. Un saludo

A

Abhi.G @ ADBE

Adobe Employee

Hi,

Sorry to hear you are running into this "something went wrong" issue opening specific files. We are actively investigating a fix. I will post here when the fix is ready. Thanks for your patience.

Abhi G

mmatta2021

Participant

Within Adobe Express, I keep getting an error. In trying to start a new project, and viewing templates, I am getting a blank project page.

D

default37465264lzcp3g

Participant

Acil olarak dosyama erişip düzenlemem gerekiyor ama şu hatayı alıyorum UUID: 38ec9556-fcb1-4ff9-9f0e-b86f1ff07ab8

S

Sara374650141x6f

Participant

I keep getting this message and nothing helps:

We've encountered an unexpected problem. Try refreshing the page or return back to home.

UUID: 2c370e38-c6a4-4fc7-856d-6cf2e5004992

What should I do?

A

Alex374649015pwz

Participant

Bei jedem Öffnen der Datei kommt eine Fehlermeldung. Ich komme an keine der Seiten mehr heran.

R

Rachel36897065fia2

Participant

Does anyone know why I'm getting this everytime I try and open up a saved project. Was working fine this morning.

M

Matt35635649rzec

Participant

Hi people;

getting this message pop up over the last hour or two...

laptop and phone both doing this tried on home wifi which is fine and on 4G, tried to reset the firewall settings... same on Windows App and using Edge browser...

"We've encountered an unexpected problem. Try refreshing the page or return back to home.

UUID: e9d2f61e-cc5b-467c-8c89-8d8f74b8fb31"

trying to open large working files. Smaller / old files seem ok. HEEELLLPP??!!!

have hours of content and work in here.... please help!

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