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penningmeesterd30754526
Participant
May 17, 2024

Probleem tijdens bestanden openen

  • May 17, 2024
  • 26 replies
  • 1825 views
Als ik een bestand probeer te openen krijg ik deze melding: Er is een onverwacht probleem opgetreden. Probeer de pagina te verversen of ga terug naar Start. UUID: c3c039f4-720c-42d9-bd82-155ea8b3f489
    This topic has been closed for replies.

    26 replies

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    D
    default3746272879begi
    Participant
    May 17, 2024
    UUID : a6b8270e-497c-4fab-a212-42affa28088d
      J
      Jess24421069mi7g
      Participant
      May 17, 2024

      Hi there,

       

      Getting different error codes when I try to access my files in Adobe Express. Can't seem to edit anything, anyone had the same problem? 

        Lyn_D
        Lyn_D
        Inspiring
        May 17, 2024

        @Jess24421069mi7g, I'm sorry you're having trouble.

        I haven't been able to replicate this issue.

        If you haven't tried yet, please clear your browser cache and cookies and ensure you have installed the latest version using a different browser or incognito mode.

        If this doesn't resolve the issue, try duplicating and retesting the file.

        ^Lyn

          G
          Golddie32727302bgwv
          Participant
          May 17, 2024
          I cannot open the files I have created and it keeps saying to refresh page but it doesnt work. UUID: d95f6383-f02f-48c6-ad9b-94c5fc0697fa
            D
            default37462003xlazod
            Participant
            May 17, 2024
            UUID: 3078b165-3560-4986-ad05-80ea8ea6f064
              D
              default37461982fb841x
              Participant
              May 17, 2024
              What is this? I cant edit my project. We've encountered an unexpected problem. Try refreshing the page or return back to home. UUID: 7be36c69-b770-4227-8e2e-e4c74b8b0660
                Lyn_D
                Lyn_D
                Inspiring
                May 17, 2024

                default37461982fb841x, I'm sorry you're having trouble. If you've not tried yet, you can clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

                ^Lyn

                  J
                  Jordan361550350r0p
                  Participant
                  May 17, 2024
                  adobe said there was an update then it refreshed. now i can't open my files
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