Participant

"Something went wrong licensing your Stock assets"

Forum|Forum|2 years ago
November 15, 2023
15 replies
1634 views

I have Adobe Express Premium and am unable to schedule a post including a stock Thanksgiving video for my business. Error message below happens when attempting to post from the web host. If anyone has any input I'd appreciate it.

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naimarr13710605

Participant

B

Benjamin31253950874e

Participant

Hey Andy,

How do we tell which element is expired?

I have the same error but there are no flags when I'm in the project itself

Tarun Saini

Community Manager

Hi

@Benjamin31253950874e

,

We're sorry to hear about the issue you're seeing. Is it possible for you to share the screen recording of the issue you're seeing?

We're here to help, just need some info.

Regards,

Tarun

Andy Lambert

Community Manager

Hi everyone, this tends to happen when a stock element has been removed from Express. Which can happen based on several factors. If you change these expired stock elements in the project, you'll be able to schedule it successfully. I do appreciate that the error message could be much more helpful though!

Thanks!Andy