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joseph_2163
Participant
March 27, 2026

Something went wrong Please wait — we’ll reconnect you when it’s fixed.

  • March 27, 2026
  • 1 reply
  • 45 views

Loading the url: (https://new.express.adobe.com/) works, but when I go to create a new design or start from my content, I keep getting the message, “Something went wrong Please wait — we’ll reconnect you when it’s fixed.” A wheel then just constantly spinning and nothing loads so I can’t do anything.

 

I have cleared cache, cookies, and history, restarted my machine, and also tried multiple other browsers, but still encounter the same issue.

 

    1 reply

    Amitej S
    Community Manager
    Community Manager
    March 27, 2026

    Hi ​@joseph_2163. Thanks for reporting this, we apologize for the inconvenience.

    There’s an outage affecting Adobe Services, including Adobe Express, and our team is working on it.

     

    Please refer to this article for more details.

    Playful_personality5E5A
    Participant
    March 27, 2026

    will there be a message sent out when it’s back up or should I just keep trying to load my projects to get the prompt?

    Amitej S
    Community Manager
    Community Manager
    March 27, 2026

    Hi ​@Playful_personality5E5A, the announcement post will be updated as soon as there’s a fix available. 

    Feel free to subscribe it!