Video project won't download

thanks @michelle_6506 I might have to try that for now, there doesn't seem to be any real solution

As a workaround, I converted the video to a presentation and then saved that as a video.. output was the same and worked smoothly. Not ideal solution, but it helped me make my deadline last night.

I'm having the same problems with a video, can't get it to download or export. Crazy how many posts there are about this here

Hi @michelle_6506,

Please share the project URL with us via private message so we can investigate the issue with edit access.

Regards,

Tarun

I cannot download my completed video either. I tried creating a new one, duplicating, etc. The download process goes all the way through to 100% every time and then the pop-up just closes. No warning or error message. And yet the file is nowhere to be found. Please help!

I also can't download a video I created in Express, and I get the Download Failed error message. Please help! I need the mp4 asap!

I can't get my video to download. I've tried everything but it starts download and then gives error message. 

Hey Phil,

I'm getting the same error. My video project won't download. Stops at 20% then I get an error message to try again. Tried several times now. Very frustrating.

David

Hi @Veronica31750671ront 

It looks like you might have tried to respond via email. Unfortunately that doesn't work for sharing images. Would it be possible to share in the community directly by visiting within a browser https://community.adobe.com/t5/adobe-express-bugs/video-project-won-t-download/idc-p/14071722

[cid:image001.png@01D9E59A.C4FA90E0]

Veronica 

(personal information removed by moderator)

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