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Community Expert
April 29, 2026

133 I'm having trouble accessing the workflow in the production Beta environment. When I try to access the page, it asks for a new login and then doesn't load.

  • April 29, 2026
  • 返信数 3.
  • 54 ビュー

I'm having trouble accessing the workflow in the production environment. When I try to access the page, it asks for a new login and then doesn't load.

 

 

    返信数 3

    Adobe Employee
    May 5, 2026

    adding more context for another issue - ​@RodrigodeMagalhães has also noticed that the "Graphs" feature used to be available in the left panel on Firefly.com, but is now no longer available

    Adobe Employee
    May 5, 2026

    Thank you, we’re currently looking into the Creative Production issues

    Adobe Employee
    May 4, 2026

    hi ​@RodrigodeMagalhães could you help clarify what you mean by production beta environment - are you referring to accessing the beta “Composite imagery” card in your screenshot? Could you also provide more info on your account type so we can help troubleshoot?

    Community Expert
    May 5, 2026

    The image I posted shows that Composite Imagery has a BETA feature icon. When trying to access the feature, the browser takes a long time to load, then after a few seconds the browser reloads the page and automatically disconnects my account, requiring me to log in again. In any case, Composite Imagery doesn't load.

    Rodrigo de Magalhães
    Adobe Employee
    May 6, 2026

    Thanks ​@RodrigodeMagalhães . Currently, Composite Imagery is only available for use by Firefly for Creative Production Enterprise users, which is why you’re unable to access it. There’s a bug that’s causing it to appear for you in the home page, and the team is working on fixing it