15 second clip rejected with error it is longer than 20 seconds

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it would be faster to tell you what ISNT wrong with your software. but incidentally it's telling me a 15 second clip is longer than 20 seconds and rejecting it.

firefly is garbage and i will switch to something different as soon as I can

droopydog500

Community Manager

hi @J-D-F,

Can you please tell me what function you are using when you get this error? A screen shot of the full browser window with the error would be helpful.

Thanks,

droopy

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