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Thomas+Pinheiro
Participant
August 3, 2026

A principio funcionou durante o teste, eu cancelei o teste e fiz a compra, porém abre a pagina mas não libera a criação da arte. Não estou entendendo o que ocorre para estar bloqueado.

  • August 3, 2026
  • 1 reply
  • 9 views

consigo entrar na tela do aplicativo, coloco a foto de referencia , escrevo o prompt mas não esta gerando nada.

    1 reply

    droopydog500
    Community Expert
    Community Expert
    August 3, 2026

    Hi ​@Thomas+Pinheiro,

     

    We need some additional information to help. Can you please reply with the following information:

    • A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • Please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address.

    • Please go to account.adobe.com and take a screen shot of the left two columns showing which plans you have (but do not include the third column that has payment information).

     

    Thanks,

        droopy

     

    Adobe Community Expert (not an Adobe employee)